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Pandemic pointers for Indian IT: make do with small deals, says ISG; and a catch in TCS’s cash flow

The IT sector just had its worst quarter ever. The silver lining: the recovery will be faster than the one from the 2008 financial debacle. Plus, the lockdown showed that outsourcing can help cope with crises better than captive operations. But several issues, like discounts and whether collections from clients will hold up, are still up in the air.
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Jochelle Mendonca
14 Jul 2020 5 Mins Read 0 comment
Bhawani Singh, a software engineer, works from his home during the lockdown on June 8, 2020. Getty Images
Bhawani Singh, a software engineer, works from his home during the lockdown on June 8, 2020.
For the past five months, there has been only one topic of conversation in Indian IT circles: How bad is it going to get? Battered by the Covid-19 pandemic, their clients had to pause some projects and the companies themselves had to give up some revenue because they couldn’t get everyone working from home as quickly as they
think this is very unfair,” says Milind Lakkad, HR head at TCS. He adds that changes to the OPT programme would be a long-term problem for the industry, given the fact that there was also a talent shortage in the US. In effect, what was bad enough just turned worse. (Graphics by Abdul Shafiq)
For the past five months, there has been only one topic of conversation in Indian IT circles: How bad is it going to get? Battered by the Covid-19 pandemic, their clients had to pause some projects and the companies themselves had to give up some revenue because they couldn’t get everyone working from home as quickly as they think this is very unfair,” says Milind Lakkad, HR head at TCS. He adds that changes to the OPT programme would be a long-term problem for the industry, given the fact that there was also a talent shortage in the US. In effect, what was bad enough just turned worse. (Graphics by Abdul Shafiq)

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