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Food-tech

Restaurants’ road to revival will be a tough one. This time, Zomato, Swiggy could come to their aid.

The pandemic has brought all negotiations around commissions between the restaurants and the food aggregators to a halt, with the former focussing solely on keeping their heads above water. With the cards in their favour, how food-tech companies respond to this crisis will determine whether restaurants can tide over it or not.
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disha-sharma
20 Apr 2020 8 Mins Read 1 comments
Zomato’s delivery boys amid lockdown in Gurugram on April 7, 2020. Getty Images
Zomato’s delivery boys amid lockdown in Gurugram on April 7, 2020.
The pandemic is about to change the restaurant industry’s landscape. And the future looks frightening. In the post-Covid-19 world, when the restrictions would finally ease, only a handful of deep-pocketed chains may survive. Mid-to-small restaurateurs, having a single or couple of outlets, are likely to vanish. While dine-in is completely shut, some restaurants are trying to stay
an equitable relationship with its service providers. Otherwise, once the pandemic is beaten and the industry is left to pick up the pieces, the restaurants will have to face the tough choice of accepting the help of a predator or die trying alone. ( Disclaimer: Dineout is owned by Times Internet, which also publishes ET Prime)
The pandemic is about to change the restaurant industry’s landscape. And the future looks frightening. In the post-Covid-19 world, when the restrictions would finally ease, only a handful of deep-pocketed chains may survive. Mid-to-small restaurateurs, having a single or couple of outlets, are likely to vanish. While dine-in is completely shut, some restaurants are trying to stay an equitable relationship with its service providers. Otherwise, once the pandemic is beaten and the industry is left to pick up the pieces, the restaurants will have to face the tough choice of accepting the help of a predator or die trying alone. ( Disclaimer: Dineout is owned by Times Internet, which also publishes ET Prime)

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