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Food-tech

Food delivery in the time of lockdown: The only silver lining is the cloud

The current crisis is an inflection point that would force restaurants to rethink the way they operate. Most of them had been divided over the execution of cloud kitchens, if not the idea. But in post-Covid world, the disinterest towards factoring delivery into the business will disappear.
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26 Mar 2020 7 Mins Read 1 comments
Workers wearing face masks wait for customers at a KFC outlet in Chennai. Getty Images
Workers wearing face masks wait for customers at a KFC outlet in Chennai.
It’s that familiar feeling. You wake up late because you’re working from home. It’s 2pm now and you are hungry. How you wish you had learned cooking, now that your house help cannot come to work. There’s a lockdown. But you are not worried. After all, you have always logged in on Swiggy or Zomato and ordered some
a new cloud kitchen, so I don’t expect restaurants to pivot completely,” says a senior Swiggy executive, requesting anonymity. “They want to tide over this and won’t be able to spend so much on it. But restaurants would question their operating model now, and delivery is going to become a lot more ingrained in it,” the executive adds.
It’s that familiar feeling. You wake up late because you’re working from home. It’s 2pm now and you are hungry. How you wish you had learned cooking, now that your house help cannot come to work. There’s a lockdown. But you are not worried. After all, you have always logged in on Swiggy or Zomato and ordered some a new cloud kitchen, so I don’t expect restaurants to pivot completely,” says a senior Swiggy executive, requesting anonymity. “They want to tide over this and won’t be able to spend so much on it. But restaurants would question their operating model now, and delivery is going to become a lot more ingrained in it,” the executive adds.

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